Privacy Policy

Effective date: October 21, 2024.

3 Peaks Resort & Beach Club, LLC, its affiliates and third party service providers, including InnQuest Software Corporation and its affiliates, will process any personal data that you may submit to this webpage when making your reservation or that you may submit to us while on our property or at any other time, on your behalf.

Collection and Storage of Information

For the purpose of facilitating your reservation and providing you with the services you request, we may collect the following personal data:

  • Identifiers, such as your name, address, email and phone number.
  • Customer records, such as Information related to your payment details and details of transactions you carry out through our website or on our properties.
  • Commercial information, such as records and copies of your correspondence (including email addresses) if you contact us or our business partners that help us facilitate bookings.
  • Internet or other similar network activity, such as automatic collection of information about your computer when you visit this website. For example, we will collect your IP address, Web browser software (such as Firefox, Safari, or Internet Explorer), and referring website.
  • Inferences about you drawn from other information, including online activity, such as trips viewed and bookings made. Our goals in collecting this automatic information include helping customize your user experience and inhibiting fraud.

We obtain the categories of personal data listed above from the following categories of sources:

  • Directly from you. For example, from forms you complete online or at our property or by communicating with us by post, phone, email or otherwise.
  • Indirectly from you. For example, from observing your actions on our website or other platforms.
  • Third parties. For example, from third-party partners, including payment processors, online travel agencies, booking service providers, and online accommodation marketplaces.

Children's Data

This is a general audience website and does not offer services directed to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.

How we Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To facilitate your reservations and bookings.
  • To provide you with notices about your stay or reservation.
  • To present our website and its contents to you.
  • To provide you with information, products, or services that you request from us or that we think may be of interest to you.
  • To market, advertise, or re-market our property availability.
  • To fulfill any other purpose for which you provide it.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business, including booking services.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of 3 Peaks Resort & Beach Club, LLC's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by 3 Peaks Resort & Beach Club, LLC is among the assets transferred.
  • To fulfill the purpose for which you provide it. For example, if you communicate with us for customer service purposes by using your email, we will use the email to communicate with you.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply any agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of 3 Peaks Resort & Beach Club, LLC, our customers, our employees, or others. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Visiting our website from outside the United States

If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.

External Links

If any part of this website links you to other sites, those sites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

How we protect your information

We want you to feel confident about using this website to make travel arrangements, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information (but not credit card information), and they may only do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.

Your Privacy Choices

We strive to provide you with choices regarding the personal data you provide to us. We have created mechanisms to provide you with the following control over your information:

Opting Out of Receiving Electronic Communications. If you no longer want to receive marketing-related emails from us, you may opt-out via the unsubscribe link included in such emails. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of marketing-related emails from us, we will still send you other messages in connection with your reservations, bookings, transactions or services you receive.

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may then be inaccessible or not function properly.

Accessing, Correcting, or Deleting Your Information. You may send us an email at manager@3peakshotel.com to request access to, correct or delete personal data that you have provided to us, subject to certain exceptions. We may not accommodate a request to change or delete information if we believe the change or deletion would violate any law or legal requirement to maintain the information or cause the information to be incorrect.

California Privacy Rights

California's "Shine the Light" law (Civil Code Section ยง 1798.83) permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. At this time, we do not disclose personal information to third parties for their direct marketing purposes.

Changes to this Policy

The Privacy Policy is current as of the date set forth above. We may change, update, or modify this Privacy Policy from time to time, so please be sure to check back periodically. We will post any updates to this Policy here. If we make any changes to this Policy that materially affect our practices regarding our use of the personal information we previously collected, we will endeavor to provide you with notice, such as by posting prominent notice on our website.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices,
contact us at:
3 Peaks Resort & Beach Club
931 Park Ave.
South Lake Tahoe, CA 96150
(530) 544-4131
manager@3peakshotel.com